The importance of qualitative testing in IT industry is increasing day by day with much new technologies and software coming into the market. It is very important for the companies to pay equal attention to testing as they pay to the development of the product. The deployment of the software must be bug-free and for that proper testing environment should be set up. IT test environment management means managing and controlling the whole testing environment in order to conduct error-free testing. It includes the management of multiple components like hardware, software, databases, applications etc. There are some problems faced while managing the test environment and these problems raise several issues in the testing of the product.
The problems faced currently in the IT environment management are as follows:
The difference in the Testing environment and the Production environment will create more errors in the testing process. The Testing environment and the Production environment must be very similar to each other and there should be a very low difference between them. The devices in both the environment must be having same configurations, same operating systems, same software setup etc. to complete the testing process without bugs. If testing is done in different environments then the product being tested might not be properly checked for bugs and the deployment might occur with failures.
The other big problem faced by the current IT industry is the poor maintenance of the devices of the testing environment. There should be proper care taken in the management of the infrastructure and the assets of the testing premise so that they function properly at the time of testing. Poorly managed hardware and electronic devices will either need repairing or replacement and thus causing a delay in the testing process. If there is a need to replace or repair the devices then it will require the approval of the higher authorities due to increase in the budget of the testing environment. All this will eventually cause the product deployment to get delayed day by day.
Sometimes, the companies due to lack of time constraint or budget assign the developers the responsibility of testing the developed product. This thing creates problems for the product being deployed as the application developers have a narrow perspective of the product than the professional testers who have several years of experience. The other mistake done by the companies is to avoid creating a separate space for the testing environment, this doesn’t allow the testing of the product to be done on different platforms. Due to these mistakes, the product contains bugs and errors in the code and the deployment results in a failure.
Miscommunication is another mistake being done in IT environment management. Poor communication leads to a misunderstanding of the testing requirements and the business requirements and it eventually results in failed deployment of the product. Another big problem faced in the IT environment management is the improper configuration of the defect tracking tool, this creates a problem as important information about the bugs might not be identified or it might get lost.
Thus, these were the problems faced by the IT companies while managing the test environment. These problems create a big trouble for the application or software being deployed and so sincerest efforts must be made to solve them as soon as possible for successful deployment of the product.
